Stewart, Cooper, and Coon Client Satisfaction Survey

According to a client satisfaction survey, Stewart, Cooper, and Coon did very well. Clients were very satisfied with the similarity between what the initial executive consultant presented to them and the services actually delivered by the Campaign Director and the other members of your SC&C Support Team. Most clients thought SC&C’s administrative communications and services being conducted in a timely manner, the level of courtesy and professionalism.

Concerning our Campaign Directors and Staff Support Team most clients checked the “very satisfied” box. Our research team got postitive ressultes in terms of their responsiveness and courtesy.
In the comment section below this box, One client wrote, “Bill Temple is very knowledgeable, personable, professional and a real pleasure to work with.”

When reviewing the work of the resume and webfolio teams, in terms of the quality of their work and timeliness, Stweart, Cooper, & Coon got rave reviews.

As far as satisfaction for value of investment, client Mark K. wrote the following:

“I am happy about the fact that SC&C offers the extended service in my agteement with them. Should I change jobs or be downsized as part of another merger, I can come back to them and begin again to work with my team to find my next position. Bill Temple gave me excellent advice as I pursued both the positions I was targeting. Did the work to date meet or exceed my expectations, YES. I have to view this as a sunk cost that could benefit me in the future if the current new role does not pan out. I am willing to accept that but it still leaves a lump in my throat, at a time when cash flow is not where you want it.

Mark also commented that the areas of the campaign that stood out to him as being most beneficial are: “Resume, WebFolio, Research & Target Selections, Value Proposition Statements, and Bridging to the Calling Division were beneficial. I would highly recommend SC&C to others as I was very impressed from the start with Judy Reeves and Bill Temple only added to that. I can tell that you have some excellent resources on staff behind these two.

Stewart Cooper & Coon kindly thanks all our clients for their input!

STEWART COOPER & COON…RESPONDS TO UNFOUNDED ATTACKS

Stewart Cooper & Coon has been a recent victim of a number of attacks on our business and our key executives by an unidentified individual or individuals.  We are taking all appropriate tactics to address these unsigned, undocumented attacks.  We offer a $10,000 reward for anyone who assists us in identifying those attempting to damage our firm and bringing them to justice. 

 

Our Chairman/Founder, Fred Coon, is a highly credentialed expert within our category, a Licensed Employment Agent, an Executive Recruiter, a Job and Career Transition Coach, and author of numerous articles and the highly regarded career campaign guide “Ready, Aim Hired”.  He and our equally qualified SC&C team have guarded our excellent reputation since the onset of our business in 1995.  Integrity and honesty are the watchwords of our Mission Statement and the work we do with the thousands of executive clients in search whom we serve each year with valuable and successful career campaign and transition programs.  As opposed to others in the career management category, SC&C has been under the same ownership and management leadership since its inception.  Licensed by the State of Arizona, we are a member in excellent standing within the Top Echelon Executive Recruiting Group, Better Business Bureau and the group of Fortune 1000 corporations we serve with recruiting, outplacement and pre-boarding services.

 

Ours is an organization that is known to under-promise and over deliver, one that assures the expectations of our clients are discussed in advance with each assigned Executive Coach to assure clarity and compatibility of our mutual goals.

 

A recent posting to the ExecuNet Consulting Roundtable may be helpful to understand our position as we deal with accusations of non-performance.  Please refer to <Consulting@execunetgroups.com>

 

“I have experience with Bill Temple at Stewart, Cooper and Coon; their system works… and Bill is one of the best coaches you will ever meet…a gentleman of the highest integrity.

Also, Stewart, Cooper and Coon will help you put together a web profile which is an effective marketing tool for executives, allowing recruiters or staffing personnel to quickly delve into your accomplishments and success stories.  Understand, you will have to invest some time upfront to pull together all appropriate information to help (them) market your skills (your features, advantages and benefits, just like a product).  However, you will be able to use this information from your web profile in so many ways:

-         letter of qualifications

-         follow up letters using appropriate success stories as examples of how “similar” challenges were addressed in the past

-         introductory letters

-         as notes in interviews to quickly address behavioral questions – give me an example of a time when…….

-         first 90 day plan presentations

Further you will have access to Hoover’s to pull all kinds of information on any company you desire to contact and SC&C will make the initial contacts if you so desire.

I am currently in the final stages of interviewing for a CEO position, my third interview.  I am confident that I would not be in the final (candidate) group without Bill Temple’s guidance.

 

- J Webb